The Competitiveness Institute
  • Overcoming Objections to Nail the Sale

    $1,999
    In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, such as building credibility, being observant, and communicating well.
  • Business Management

    $1,999
    This course will give you all the skills that you need as a new business owner. You will learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You will also learn the basics of leadership and tips for taking your business to the next level.
  • Coaching and Mentoring

    $1,999
    In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
  • Customer Service Training: Critical Elements of Customer Service

    $1,999
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
  • Telemarketing: Using the Telephone as a Sales Tool

    $1,999
    In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You'll also learn how telemarketing can add to your sales strategy.