The Competitiveness Institute
callcentre1

Call Center Training: Sales and Customer Service Training for Call Center Agents

$1,999

699559

In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.

Available!

Return to Store

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. With the right training, call center agents can be an excellent asset in your organization’s sales process.

Reviews

There are no reviews yet.

Be the first to review “Call Center Training: Sales and Customer Service Training for Call Center Agents”

Your email address will not be published. Required fields are marked *